How secure is your website?
We use shopify for secure online pre-orders and toast for on demand orders. Shopify and toast have hundreds of thousands of stores on those platform. You can read more about how secure Shopify is right here.
Do you use artificial preservatives?
We don't use artificial preservatives and we only use natural ingredients. This means we will only keep many of our items (including piroshki) to a minimal amount of time. Our piroshki will last about 4 days in the fridge, 6 months in the freezer and standard times for cooked food when left at room temperature.
Do you use MSG?
We do not use MSG in any of our products.
Do you use High Fructose Corn Syrup?
We don't cook any of our products with high Fructose Corn Syrup. However we do stock coke and other pre-packaged goods that might contain it. Note we also have Mexican coke which uses real cane sugar available in store.
Where can I order for delivery
We have two kinds of delivery. On demand delivery is what we currently have in store and pre-orders.
This is for what we currently have it stock at the moment. It does allow for pre-ordering of items up to 14 days in advance however the system will report the stock we have on hand for the day (it's a technical item we would love the developers to fix). If you book this far ahead we'll make sure to prepare the item, since we make them fresh daily. However if it's more then a week out we recommend using the pre-order website instead since that will have all items in stock.
Click here to go to the On Demand website.
Orders made on the pre-order website must be booked before the prior Saturday which allows us to make sure we have the ingredients and staff available. We can handle very large orders from the pre-order website but can also do smaller orders for pickup. We also offer some items such as Bite-sized piroshki and customized cakes which we do not offer on the On-Demand website.
Given we generally deliver these ourselves we have a minimum limit for deliveries however we do also offer pickup.
Click here to go to the Pre-Order website.
Why are your Piroshkies different than ones I've had before?
We pride ourselves on how authentic our Piroshkies are. Some may try to fry it, some may use puff pastry, but we bake ours in a fluffy and buttery brioche bun. We invite you to come and try ours and see how it compares!
Do you give refunds?
If you call before we prepare the food we do provide refunds.
For delivery orders if the food is already sent out for delivery and the delivery guy makes it to your address and gives you the right items, we do not provide refunds.
For pickup orders please call us if you are going to be late. We like to try to keep our food as fresh as possible and also may ask our workers to wait for you if you are arriving after hours.
For complaints, give us a call as there might be special cases where we make exceptions.
How much notice must I give a catered order?
Generally, we need orders made by the prior Saturday. When making an order we may remove days we are unavailable when you pick the day from the calendar.
How long do deliveries normally take?
Once the order is prepared we contact the delivery guy who normally arrives within a few minutes. Then it takes them on average about 8minutes per mile depending on traffic.
What is a piroshki?
They are small baked or fried turnovers or dumplings with savory meat, vegetable or fruit filling. Piroshki are great "on the go" snacks, but even better as a complete meal.
Unlike many piroshki restaurants, our piroshkis are baked not fried using an authentic recipe and dough. We believe that our piroshkis are the best looking and best tasting in Seattle.
Who can I call if my delivery has not arrived yet?
We are sorry to hear this. We are focused on customers service and will go out of our way to resolve any issue you have. Please call us at (206) 322-2820. Please be aware that given traffic and weather conditions deliveries can occasionally be delayed up to an hour for longer distances.
How do I reheat my piroshki?
40 seconds in the microwave on high. For improved taste please also place for 30 seconds in the oven at 350 degrees.
Is there parking at the restaurant?
There is plenty of parking around the restaurant. There is a parking lot on Cherry street next to the building Piroshki on 3rd is in.
If you are just picking up there is temporary free parking in front of the store and on cherry street. It should only take about 5 minutes to pickup an order.
Also you can have something delivered right to your door using postmates or ubereat (search for piroshki on 3rd).
Alternatively there is a bus stop right in front of the store and a train station one block away.
Parking for quick pickups
Closest spot on 3rd in front of store
Another spot on Cherry near hotel
24 hour cancellation policy
Our piroshkies take a significant amount of time to prep and make. Since we try to keep our piroshkies as fresh as possible we normally can't resell piroshkies that are not picked up. Therefore if you order within 24 hours and wish to cancel we maintain the right to charge for the entire order.